In the world of technological innovation, artificial intelligence (AI) emerges as a critical driver of growth, particularly within text analytics. This field—a specialized branch of natural language ...

Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

Retail and CPG brands face an incredibly complex sales and marketing landscape, with channels ranging from traditional brick and mortar stores to e-commerce – and the latter growing fast. Every day ...

Clinical trial software provider Simplified Clinical has added AI-supported text analytics to its platform to improve data collection and insights. The Portsmouth, New Hampshire-based company said ...

Presented by noted data scientist Derek Kane, this video provides an introduction to text analytics for advanced business users and IT professionals with limited programming expertise. The ...

Christopher Savoie, PhD, is the CEO & founder of Zapata AI. He is a published scholar in medicine, biochemistry and computer science. Generative AI is continuing to make headlines for its impressive ...

Rebuilt with generative AI, the enhanced experience uncovers themes and sentiment across open-ended responses, ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced it has been recognized as a leader in The Forrester Wave™: Text Mining and ...