Reaction was somewhat positive to Research in Motion’s compensation offer to its customers after last week’s global BlackBerry outage that lasted as long three days for some users. RIM said it would ...

No wonder my friend Kenny got out of the tech support business. He charged about $50 per call. Now you can get free tech support without bugging your neighbor. Engadget.com listed the three main ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...