REDSTONE ARSENAL, Ala. - The U.S. Army Security Assistance Command's G-8 (Resource Management) finance division designed, crafted and implemented a unique Foreign Military Sales specific web-based ...

A no-frills ticketing solution that's totally free ...

A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Justin Dover is a network administrator at Harpeth Hall School in Nashville, Tenn. He has presented at many conferences, including the Laptop Institute. Running an efficient computer help desk is a ...

(TNS) — The first batch of outside contractors working as part of a privatization of based state agency computer Help Desk functions are set to arrive on Monday. The change, taking place at the state ...

For businesses suffering from computer-related headaches, help desks may be the painkiller. And trends are now emerging to improve that medicine, believes Sunny Gupta, founder and chief executive ...